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Privacy policy

Welcome to www.fivecbd.com. The www.fivecbd.com website (the "Site") is comprised of various web pages operated by Five Farms, LLC ("Five"). www.fivecbd.com is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the "Terms"). Your use of www.fivecbd.com constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.

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Collection of your Personal Information

Five may collect personally identifiable information, such as your:

- Name
- Address
- E-mail Address
- Phone Number
- Site Interactions
- Device Information

If you purchase Five's products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Five's public message boards, this information may be collected and used by others.

Five encourages you to review the privacy statements of websites you choose to link to from Five so that you can understand how those websites collect, use and share your information. Five is not responsible for the privacy statements or other content on websites outside of the Five website.


Use of your Personal Information

Five collects and uses your personal information to operate its website(s) and deliver the services you have requested. We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations)

Five may also use your personally identifiable information to inform you of other products or services available from Five and its affiliates. Five may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

If you elect to receive text messages from Five, Five will use your information to provide you promotional offers and other marketing text messages. These messages may use information automatically collected based on your actions while on the Five website. To the extent you opt to have SMS notifications sent directly to your mobile device, Five may receive and store information about your mobile device. Your consent to receive text messages from Five is subject to this Privacy Policy and Five’s Terms and Conditions. You may opt-out of receiving text messages at any time by replying STOP to any text messages you receive.

Five does not sell, rent or lease its customer lists to third parties.

Five may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Five, and they are required to maintain the confidentiality of your information.

Five will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Five or the site; (b) protect and defend the rights or property of Five; and, (c) act under exigent circumstances to protect the personal safety of users of Five, or the public.


Automatically Collected Information

Information about your computer hardware and software may be automatically collected by Five. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Five website.


Use of Cookies

The Five website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Five pages, or register with Five site or services, a cookie helps Five to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Five website, the information you previously provided can be retrieved, so you can easily use the Five features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Five services or websites you visit.


Security of your Personal Information

Five secures your personal information from unauthorized access, use, or disclosure. Five uses the following methods for this purpose:

- SSL Protocol

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.


Retention of Personal Information

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.


Rakuten Advertising

Rakuten Advertising may collect personal information when you interact with our digital property, including IP addresses, digital identifiers, information about your web browsing and app usage and how you interact with our properties and ads for a variety of purposes, such as personalization of offers or advertisements, analytics about how you engage with websites or ads and other commercial purposes. For more information about the collection, use and sale of your personal data and your rights, please use the below links.

Privacy policy: https://rakutenadvertising.com/legal-notices/services-privacy-policy/

Your rights: https://rakutenadvertising.com/legal-notices/services-privacy-rights-request-form/


Children Under Thirteen

Five does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.


Rights and Requests

Subject to applicable law, you may request to:

  • know whether we process your personal information and to access such personal information.
  • correct inaccuracies in your personal information.
  • have your personal information deleted.
  • opt out of having your personal information shared.
  • have us disclose to you the following information covering the 12 months preceding your request:
    • categories of personal information we collected about you and he categories of sources from which we collected such personal information;
    • the business or commercial purpose for collecting personal information about you; and
    • the categories of personal information about you that we otherwise shared or disclosed, and the categories of third parties which whom we shared or to whom we disclosed such personal information.

Opt-Out & Unsubscribe

We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from Five by contacting us here:

- Email: support@fivecbd.com
- Phone: (855) 676-0226


You can opt out of targeted advertising from some advertisers by using the following links:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Changes to this Statement

Five will occasionally update this Statement of Privacy to reflect company and customer feedback. Five encourages you to periodically review this Statement to be informed of how Five is protecting your information.

Contact Information

Five welcomes your questions or comments regarding this Statement of Privacy. If you believe that Five has not adhered to this Statement, please contact Five at:


18500 Von Karman Avenue, Suite 100
Irvine, CA
92612


Email Address:
support@fivecbd.com


Telephone number:
(855) 676-0226

Effective as of February 24, 2023